Services We Provide

MEDICAL EVACUATION

We protect you from point of injury until repatriation, when a call comes in, a pre-arranged medical chain is turned live for that location. We organize and simplify all air and ground assets, medical care, VISAs, international travel and diplomatic issues, whilst always considering employer and family concerns. Medical evacuations are coordinated from our Operations Centre. We have access to a myriad of physical, linguistic, IT and financial resources enabling us to put the patient’s requirements first. Our flexibility means we can listen to what the patient, the company and the family want; we advise and coordinate.

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Political Evacuation

Political instability can flare up quickly and cause serious physical and commercial danger. To combat this Auxilium offers a comprehensive global Political Evacuation product. Clients receiving this service can operate safely in the knowledge that should the need arise, Auxilium will ensure that they are extracted in a timely and efficient manner, with the utmost regard for personal safety. Once the client has been extracted to safety, Auxilium will repatriate the client home. As with Medical Evacuations, all Political Evacuations are coordinated from our Operations Centre.

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Repatriation of mortal remains (RMR)

In the unfortunate event of an incident proving fatal, Auxilium assists the bereaved family with the road or air repatriation of the mortal remains of beneficiaries to a funeral home closest to their normal place of residence.As with all our operations, any such move will be taken in conjunction with the client; Auxilium recognize the sensitivities involved in such cases.

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Direct Billing Hospitalization

Direct billing is in the heart of Auxilium’s strategy. Auxilium has set up a dedicated unique way of working with “medical networks” in the most conflict regions. We have our person’s on-field and they can arrange for the admission, guarantee of payment and following up with hospitals to control the medical treatment cost, if you are in Iraq, Libya, Yemen or Syria contact us and we will arrange your stay

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Medical Claims Processing

The medical claims process is initiated when a policyholder goes to a healthcare provider for a medical service, which can be anything from obtaining a monthly prescription to major surgery. After the policyholder receives the service, they are usually financially responsible for a deductible, which is the amount of money that the policyholder agrees to pay before their insurance starts. We at Auxilium will connect the policy holder with hospitals and insurance provider in the most efficient and smooth way to make sure that all parties are satisfied.

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